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Alarm Service Specialist


The Alarm Services Specialist is responsible for alarm code changes; performing downloads and troubleshooting the burglary systems for new stores; shipping and maintaining equipment; and creating reports as needed.

Essential Job Functions

  • Maintains and creates alarm service tickets for the stores, distribution centers and the corporate offices. This includes both burglary and fire alarms.
  • Uses follow up queue to ensure stores have received service in a timely manner.
  • Ships alarm equipment as needed.
  • Emails alarm reports and call lists to District/Regional Managers and auditors.
  • Performs daily maintenance on alarm codes and call lists.
  • Performs downloads and troubleshooting on the burglary systems for new store installations, distribution centers, and relocations.
  • Provides in-depth technical assistance to technicians in the field on new installations and service calls.

Skills and Qualifications

  • High school diploma.
  • Excellent verbal and written communication skills.
  • Technical knowledge on alarm systems to allow troubleshooting with the technicians.
  • Experience working with Word and Excel in a professional setting.
  • Able to multi-task and deal well with potential stressful situations.
  • Excellent customer service skills. 
Candidates must be at least 18 years of age and able to pass a drug test as applicable for the role

This is a full-time opportunity; Monday- Friday, 8 a.m.- 5 p.m. 

Please visit O'Reilly Auto Parts Careers to apply. 


Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : General
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