Skip to content

Front Desk Associate

9/16/2022

University Plaza Hotel

University Plaza is looking for high energy Front Desk Associates dedicated to ensuring our guest are met with a positive and joyful welcome when checking into/ out of the hotel. The Associate is primarily responsible for reservations made from our guest. 


This position reports to the Front Office Manager

Uniform is provided

Full Time

Starting Wage: $15.00 - $15.75for experience 


$$ $600 Hiring Incentive $$

$300 after 90 days of service

$300 after 6 months of service


Make a Difference:

The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.


Work Preformed: 

The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments: 

  • Check-in and check-out guests; 
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner; 
  • Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions; 
  • Handle cash and credit card transactions and process guest accounts;  
  • As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant; 
  • Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;  
  • Print and distribute Daily Event Sheet, door signs, and reader board signs; 
  • Fax and make copies for guests, along with other services of the Business Center; 
  • Arrange for sending and receiving of packages;  
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and  
  • Any and all other work as required to complete the primary purpose of the position. 


Bring your Experience: 

Customer service experience 

Use computers and computer systems (including hardware and software) to enter data, or process information 

Able to read, write and communicate effectively in English   


Schedule:

Must be flexible to working days, early mornings, evenings, weekends and holidays 


To apply: https://atriumhospitality.com/your-career/

Job Type : Full-Time
Education Level : ""
Experience Level : ""
Job Function : ""
Powered By GrowthZone
Scroll To Top