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Housekeeping Associate Room Attendant


University Plaza Hotel | Marriott Courtyard | Residence Inn

Atrium Hospitality is looking for high energy Housekeeping Room Attendants at all 3 Springfield locations, dedicated to return a room, public area, or meeting space to ‘guest ready’ conditions. It’s the finishing touches and attention to detail that separates ordinary cleaning from the executive service that you will provide giving our guests piece of mind Cleanliness Assured. 

This position reports to the Executive Housekeeper

Uniform is provided

Full Time

Starting Wage: $12.50 – $13.13 for experience 

Make a Difference:  

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed: 

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: 

  • Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: 
  • Removal of all used and unused linen/terry from room 
  • Disinfect all high touch surfaces and unused amenities 
  • Clean bathrooms 
  • Clean glass and mirrors, dust and polish furniture and equipment 
  • Replace burned out light bulbs 
  • Remake beds with clean linens 
  • Replenish supplies such as drinking glasses, writing supplies and bathroom supplies 
  • Empty wastebaskets and transport other trash and waste to disposal areas 
  • Clean rugs, carpets upholstered furniture and draperies; 
  • Ensure usage of approved cleaning chemicals; 
  • Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; 
  • Maintain cleanliness and organization in all work areas; 
  • Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; 
  • Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; 
  • Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; 
  • Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; 
  • May be required to train newly hired associates and support on-going performance development; 
  • Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.  Use power equipment when applicable; 
  • Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; 
  • Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and 
  • Any and all other work as required to complete the primary purpose of the position. 

Bring your experience 

 Previous hotel housekeeping or other applicable cleaning experience preferred

 Prior customer service experience preferred


Able to lift a minimum of 50lbs occasionally and 25lbs regularly 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift  


Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays 

To apply:

Job Type : Full-Time, Part-time
Education Level : ""
Experience Level : ""
Job Function : ""
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