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Program Specialist, Disaster Services


The American Red Cross of Southern Missouri is currently seeking a Disaster Services Program Specialist to work from our Springfield, MO chapter. This is a work from home position 51% of the time and travel as needed. The finalist must be within 50 mile radius from Springfield, MO. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. 

This position provides functional support to the Disaster Program Manager and Leadership at a regional level and works to provide service delivery programs. This individual will work with the Disaster Program Manager and our volunteer workforce to support local communities by providing services to include but not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. 

Primary Responsibilities (use link below to see full position description) 

1.    Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures.

2.    Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals.

3.    Support local preparation, response and recovery activities as well as maintain government agency partnerships within assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities.

4.    Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in order to meet the needs of the chapter

5.    Support local responses through the deployment of volunteer leaders. Participate in local planning, exercises, and training, including exercises called by local partners. 

6.    Serve as a Red Cross thought leader as needed with local government agencies and other organizations involved in disaster. Ensures activities are in compliance with regional and national procedures and policies.

Minimum Qualifications:

    Education: Bachelor's degree required

    Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required.*

    Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal, and written communication skills. Develop project plans & budgets. Demonstrates ability to create presentations. training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. 

    Additionally, this position requires planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions and an external focus. Ability to work in a matrixed environment and on a team.

    Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. 

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Travel: Travel may be required.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Please visit American Red Cross Careers to learn more and submit an application.

Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Type : Full-Time
Education Level : Bachelors Degree
Job Function : General
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