Systems Engineer at Springfield-Greene County Library District
POSITION: Systems Engineer
LOCATION: The Library Center – 4653 S Campbell Avenue – Springfield, MO
Classification: Full Time
Salary: IT Engineer
FLSA Status: Non-Exempt
SALARY: Range $24.31 – $37.30 per hour
APPLICATION DEADLINE: Until Filled
This is a full-time position, approximately 40 hours per week with benefits. Working hours are typically Monday through Friday 8:30 am – 5:00 pm. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.
This position requires a BA/BS or AA/AS in combination with CompTIA certification (e.g., CompTIA A+, CompTIA Network+) and equivalent related experience will be considered. A Master's Degree in Information Technology, Computer Science, or a related field is preferred. To be considered for this position TRANSCRIPTS MUST ACCOMPANY YOUR APPLICATION. All candidates for employment must be at least 16 years old.
Education and experience shall be evaluated with regard to recency and quality, as well as quantity. Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment
Applications may be found online at https://thelibrary.org/work, then follow the link provided for this Job Posting. Complete the application and submit your transcript through our online application process.
Direct questions through e-mail to humanresources@thelibrary.org or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.
Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment.
EQUAL OPPORTUNITY EMPLOYER
Position Summary
The Systems Engineer manages and maintains Windows Server environments, ensuring stability, security, and optimal performance while performing regular backups and implementing disaster recovery plans. The role ensures SQL Server databases' reliability, performance, and protection. This role supports network infrastructure, handles complex technical issues as a help desk escalation point, and develops and maintains websites.
Essential Functions
Systems Administration:
Manage and maintain Windows Server environments, ensuring stability, security, and optimal performance
Perform regular system backups and implement disaster recovery plans
Monitor system performance and troubleshoot issues as they arise
Ensure timely installation of updates, patches, and security fixes
Manage network infrastructure, including switches, routers, and firewalls
Maintain detailed documentation of system configurations, procedures, and processes
Help Desk Escalation:
Serve as an escalation point for the help desk, providing advanced support and resolving complex technical issues
Provide guidance and training to help desk personnel to improve their technical skills and knowledge
Wix Administration:
Develop and maintain websites using Wix, ensuring they are functional, user-friendly, and visually appealing
Collaborate with content creators to ensure the website meets business objectives
Implement new features and functionalities on the Wix platform as needed
Monitor website performance and resolve any issues promptly
Google Sites Administration:
Administer and manage Google sites and solutions
Customize Google Workspace to meet the needs of various departments and teams
Develop and maintain workflows, document libraries, and lists within Google Workspace
Provide training and support to end-users on Google Workspace features and functionalities.
Network Administration:
Design and deploy functional networks (LAN, WLAN, WAN)
Configure and install network hardware such as servers, routers, and switches
Monitor network performance and ensure system availability and reliability
Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations
Diagnose and resolve hardware, software, and other network and system problems
Replace faulty network hardware components when necessary
Provide network support and guidance to users and troubleshoot user problems
Implement network security measures to protect data, software, and hardware
Monitor network traffic for suspicious activities and security breaches
Develop and enforce policies for network usage and security
Install, configure, and maintain SQL Server databases
Ensure the availability, performance, security, and integrity of the databases
Perform database backups, restores, and recovery procedures
General:
- Interprets and implements the Library’s General Conduct Policy
- Consistently punctual for work and meetings
- Completes assigned duties in a timely manner
- Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner
- This job description is not intended to be all-inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library.
Skills/Job Knowledge
Excellent communication skills, both oral and written, as well as interpersonal skills
Ability to effectively listen to and respond to staff inquiries
Strong technical skills in systems administration and network management
Proficiency with Windows Server administration, backup, and maintenance
Knowledge of network infrastructure, including switches, routers, and firewalls
Experience with Wix development and web administration
Experience with Google Workspace administration and customization
In-depth knowledge of Meraki networking technologies and best practices
Familiarity with Meraki Dashboard for device management and monitoring
Strong understanding of networking protocols (e.g., IPSEC, VLAN, DHCP)
Ability to configure and troubleshoot Meraki MV security cameras
Knowledge of network security principles and practices
Familiarity with scripting and automation tools such as PowerShell
Proficient with Microsoft Office, Google Applications, and relevant IT tools
Ability to interact with all levels of management and staff
Strong problem-solving skills and attention to detail
Ability to work independently and collaboratively with diverse groups, handle multiple tasks, exercise good judgment, and maintain confidentiality
Project management and analytical skills
Commitment to quality assurance and quality control
Education/Experience
A Master's Degree in Information Technology, Computer Science, or a related field is preferred. AA or BA/BS in combination with CompTIA certification (e.g., CompTIA A+, CompTIA Network+) and equivalent related experience will be considered.
Proven experience in systems administration and network management
Experience as a Wix developer and Google Workspace administrator is preferred
Proven experience as a Network Administrator with experience in Cisco Meraki solutions preferred
Contact
Routine telephone, email and in-person contact with other library staff across the district
Supervision
Supervised by Information Technology Director
Physical Demands
Perform bending, squatting, kneeling, and reaching from floor level to 6 feet in height.
Occasional lifting of supplies, print materials, and supplies weighing up to 50 lbs.
Regular computer keyboard, deskwork
Working Environment
Primarily indoors with heating and cooling regulated in a general library environment
Miscellaneous Requirement
Must pass a security background check
The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:
Synergy – To produce a combined effect greater than what we can do individually
Empowerment – To give someone the means or ability to do something
Respect – To treat all people with dignity
Inclusion – To invite and welcome
Innovation – To start or provide something new
Confidence – To be certain of trustworthiness
Excellence – To be the best in everything we do
Gallery
