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Transportation Specialist

9/16/2022

Springfield Courtyard Hotel | University Plaza Hotel 

Overnight Shift - Courtyard Hotel | AM Shift - University Plaza | PM Shift - University Plaza


Primary Purpose: 

The primary purpose of the Transportation Specialist is to provide guests with an excellent transportation experience, ensuring that guests are greeted and transported to and from requested destinations.  


This position reports to the Front Office Manager 

Uniform is provided


Starting Wage: $12.50– $13.13 for experience


Work Performed: 

The Transportation Specialist will be tasked with the following duties, responsibilities, and assignments: 

  • Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.; 

  • Assist guests with luggage; 

  • Greet arriving and departing guests in a timely, friendly and efficient manner; 

  • Respond to guest inquiries and requests; 

  • Resolve guest concerns (escalate as appropriate) ; 

  • Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby; 

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and  

  • Any and all other work as required to complete the primary purpose of the position. 

 

Required Prior Experience: 

Prior customer service experience 


Preferred Prior Experience: 

Hospitality industry experience  


Preferred Education: 

High School Diploma or equivalent 


Required Licenses/ Certification: 

Valid Class E Missouri state driver’s license and adhere to all company guidelines regarding moving violations.  


Physical: 

Able to lift a minimum of 50lbs occasionally 

Able to lift 10lbs regularly  

Able to stand and/or walk for duration of schedule shift 

 

Other: 

Flexible to working days, early mornings, evenings, nights, weekends and holidays 

Job Type : Full-Time
Education Level : ""
Experience Level : ""
Job Function : ""
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