Outreach Department Manager
LOCATION: The Library Center – 4653 S Campbell Avenue – Springfield, MO
Classification: Full Time
Salary Track: Branch Manager I
FLSA Status: Exempt
SALARY: $60,132.80
APPLICATION DEADLINE: Until Filled
This is a full-time exempt position, approximately 40 hours per week. Schedule is primarily Monday through Friday, 8:30am to 5:00pm, but some evenings and weekends will be required. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.
Excellent Full-Time Benefits include vacation, sick and holiday pay, medical, dental, vision life and long-term disability insurances, and retirement plans.
This position requires an MLS or MLIS from an ALA accredited institution. To be considered for this position transcripts must accompany your application.
Education and experience shall be evaluated with regard to recency and quality, as well as quantity. Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
Apply online at https://thelibrary.org/work.
Direct questions through e-mail to humanresources@thelibrary.org or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.
Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. The Library is an Equal Opportunity Employer.
Position Summary
The Outreach Manager plays a critical role in fostering relationships and partnerships. This position involves developing and executing outreach programs, engaging with community leaders, and managing initiatives that enhance the library's visibility and impact. The Outreach Manager acts as a liaison with community agencies and organizations serving the elderly, disabled, diverse and underserved populations to develop partnership opportunities. The Outreach Manager will collaborate with internal teams to create compelling messaging, coordinate events, and drive community engagement efforts. The ideal candidate will be skilled in communication, relationship-building, and strategic planning.
Essential Functions
Manages staff and volunteers in the outreach department, including Mobile Library, Walking Books, off-site collections, youth outreach programs, Library Kiosks, senior services, and book stops
Plans, implements, executes and evaluates outreach programs and services at sites throughout the community
Coordinates library participation in community sponsored events, working closely with library staff to guide and support outreach efforts throughout the district
Plans, coordinates and regularly participates in public speaking engagements to promote library services
Develops partnerships through community networking meetings
Prepares and monitors materials and equipment budget for branch; coordinates materials selection and collection development for special projects in the Outreach department (i.e. Racing to Read, Outreach, Stories for Life, large print materials for book clubs)
Analyzes effectiveness and efficiency of services; adjusts when appropriate
Ensures cleanliness and good physical condition of collection and vehicles with a focus on safety and accessibility
Coordinates vehicle maintenance with the Building and Grounds department
Interprets and implements the Library’s General Conduct Policy
Consistently punctual for work and meetings. Completes assigned duties in a timely manner.
Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner.
This job description is not intended to be all inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library.
Education/Experience
Master’s in Library and Information Science
2 years of public service experience preferred
Supervisory experience preferred
Skills/Job Knowledge
Excellent communication skills, oral and written
Ability to interact pleasantly, constructively and cooperatively with library patrons and staff
Effective problem solving and decision-making skills
Knowledge of a broad range of library functions, programs and services
Excellent organization skills
Ability to effectively respond to problems and complaints with library patrons and or staff
Computer and keyboard skills
Ability to perform multiple tasks, and ability to train staff and patrons
Contact
Extensive contact with the public and community partners
Works closely with other library personnel
Actively participates in administrative staff, adult, youth program, and branch managers meetings
Supervision
Supervise department staff and volunteers
Supervised by library Associate Director
Physical Demands
Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height
Displays good coordination and mobility
Routine lifting of library materials weighing up to 40 lbs.
Uninterrupted standing and walking for lengthy periods
Ability to carry program materials, including tubs and bags loaded with books in and out of program sites
Safely operates motor vehicle
Working Environment
Both indoor, with heating and cooling regulated, and outdoor, subject to a variety of extreme weather conditions year round
Miscellaneous Requirements
Licensed and insured driver with good driving record – Class E driver’s license
Must have reliable transportation sizable enough to transport and deliver materials
Must pass a criminal background check, drug screen and credit report review
The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:
Collaboration: Work in partnership to strengthen our community
Credibility: Be a source of trustworthy and dependable information
Empowerment: Provide the means or ability to accomplish objectives
Excellence: Be the best in everything we do
Inclusion: Invite and welcome
Innovation: Foster new possibilities
Respect: Treat all people with dignity
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