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Outreach Department Manager

2/4/2026

LOCATION:             The Library Center – 4653 S Campbell Avenue – Springfield, MO

Classification:        Full Time

Salary Track:          Branch Manager I               

FLSA Status:          Exempt

SALARY:                 $60,132.80

APPLICATION DEADLINE:  Until Filled

This is a full-time exempt position, approximately 40 hours per week. Schedule is primarily Monday through Friday, 8:30am to 5:00pm, but some evenings and weekends will be required. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.

Excellent Full-Time Benefits include vacation, sick and holiday pay, medical, dental, vision life and long-term disability insurances, and retirement plans.

This position requires an MLS or MLIS from an ALA accredited institution. To be considered for this position transcripts must accompany your application.

Education and experience shall be evaluated with regard to recency and quality, as well as quantity. Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.

Apply online at https://thelibrary.org/work.

Direct questions through e-mail to humanresources@thelibrary.org or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. The Library is an Equal Opportunity Employer.

Position Summary

The Outreach Manager plays a critical role in fostering relationships and partnerships. This position involves developing and executing outreach programs, engaging with community leaders, and managing initiatives that enhance the library's visibility and impact. The Outreach Manager acts as a liaison with community agencies and organizations serving the elderly, disabled, diverse and underserved populations to develop partnership opportunities. The Outreach Manager will collaborate with internal teams to create compelling messaging, coordinate events, and drive community engagement efforts. The ideal candidate will be skilled in communication, relationship-building, and strategic planning.

Essential Functions

Manages staff and volunteers in the outreach department, including Mobile Library, Walking Books, off-site collections, youth outreach programs, Library Kiosks, senior services, and book stops

Plans, implements, executes and evaluates outreach programs and services at sites throughout the community

Coordinates library participation in community sponsored events, working closely with library staff to guide and support outreach efforts throughout the district

Plans, coordinates and regularly participates in public speaking engagements to promote library services

Develops partnerships through community networking meetings

Prepares and monitors materials and equipment budget for branch; coordinates materials selection and collection development for special projects in the Outreach department (i.e. Racing to Read, Outreach, Stories for Life, large print materials for book clubs)

Analyzes effectiveness and efficiency of services; adjusts when appropriate

Ensures cleanliness and good physical condition of collection and vehicles with a focus on safety and accessibility

Coordinates vehicle maintenance with the Building and Grounds department

Interprets and implements the Library’s General Conduct Policy

Consistently punctual for work and meetings.  Completes assigned duties in a timely manner.

Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner.

This job description is not intended to be all inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library.

Education/Experience

Master’s in Library and Information Science

2 years of public service experience preferred

Supervisory experience preferred

Skills/Job Knowledge

Excellent communication skills, oral and written

Ability to interact pleasantly, constructively and cooperatively with library patrons and staff

Effective problem solving and decision-making skills

Knowledge of a broad range of library functions, programs and services

Excellent organization skills

Ability to effectively respond to problems and complaints with library patrons and or staff

Computer and keyboard skills

Ability to perform multiple tasks, and ability to train staff and patrons

Contact

Extensive contact with the public and community partners

Works closely with other library personnel

Actively participates in administrative staff, adult, youth program, and branch managers meetings

Supervision

Supervise department staff and volunteers

Supervised by library Associate Director

Physical Demands

Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height

Displays good coordination and mobility

Routine lifting of library materials weighing up to 40 lbs.

Uninterrupted standing and walking for lengthy periods

Ability to carry program materials, including tubs and bags loaded with books in and out of program sites

Safely operates motor vehicle

Working Environment

Both indoor, with heating and cooling regulated, and outdoor, subject to a variety of extreme weather conditions year round

Miscellaneous Requirements

Licensed and insured driver with good driving record – Class E driver’s license

Must have reliable transportation sizable enough to transport and deliver materials

Must pass a criminal background check, drug screen and credit report review

The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:

Collaboration: Work in partnership to strengthen our community

Credibility: Be a source of trustworthy and dependable information

Empowerment: Provide the means or ability to accomplish objectives

Excellence: Be the best in everything we do

Inclusion: Invite and welcome

Innovation: Foster new possibilities

 Respect: Treat all people with dignity

Gallery

Job Type : Full-Time
Education Level : Masters
Experience Level : Mid to Senior Level
Job Function : Administrative
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